I’d say about three-quarters of the calls are from retired people.

It’s primarily older and lower-income citizens.

People ask, â€˜if I get this new DTV box the government is subsidizing, will I get HDTV?’. “I’ve talked to quite a few people, and there is still a lot of confusion about high-definition versus digital.

“I got a call from Indiana today, and one from New Jersey on Friday,” Feb. Hephner TV mostly has become a clearing house for DTV transition phone queries, particular since the pilot program was profiled in the local newspaper, The Wichita Eagle, Feb. “We’ve sold a couple already to people without the coupon people who didn’t want to mess with it,” Hephner said. Government officials dropped by to check it out he said, but so far, there hasn’t been a huge rush on converter boxes. Hephner said he agreed to stock a few converters, and CLC supplied its 200 or so employees with coupons “to test the â€˜real world’ operation of the redemption system prior to the general release of the coupons.” “Our participation in the pilot program grew out of our relationship with Corporate Lodging Consultants, which is based here in Wichita,” Hephner said.ĬLC specializes in rules-based payment processing and is among the group of companies awarded the government contract to handle coupon redemption and tracking. His store, Hephner TV in Wichita, Kan., was selected a pilot site for the coupon program. The federal government received requests for nearly 4 million DTV converter coupons in January, the program’s inaugural monthâ€”roughly 10 times more than expected.īy mid-February, Greg Hephner was ready to transform at least 60 or so coupons into the converters necessary for analog TVs to decode digital broadcast signals.

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