Some users have determined that in their case the issue is occurring whenever the Skype UWP is opening – this supposedly forces the desktop version of Skype to close. Method 1: Disabling the built-in Skype app (if applicable) Please follow the methods below in order and see whether they manage to resolve your issue. We managed to identify a couple of fixes that turned out to resolve the issue for a lot of users that were in a similar situation as yourself.

If you’re struggling with the same issue, you might be in luck. Curiously enough, this particular issue is not restricted to Windows 10, so blaming everything on the Skype UWP version is not valid since the issue is also encountered on Windows 7 and Windows 8 – which don’t include the Microsoft Store version of Skype.

There a lot of debate on what precisely is causing the issue – some users are pointing fingers at the update function that’s closing Skype in order to update it, while others are suspecting the Windows 10 version of Skype. The precise cause of this issue can appear hard to identify since there’s no apparent error message to point the user toward the cause of the issue. From what we gathered, the issue seems to be restricted Skype version 8.9.0.1 and above. Some users have been reaching out to us with an odd occurrence where Skype automatically closes (or minimizes) itself sometime after being opened.

Skype call immediately hangs up